Clinic Care Assistant (Phlebotomist) - Tokai (New Store)

Dis-Chem Pharmacies has an opportunity available for a Phlebotomist for their Tokai store. Responsible for performing safe, accurate, and efficient blood collection and basic health screening procedures in a private primary health care clinic. The role supports physicians and nursing staff by ensuring high-quality specimen collection, patient preparation, and adherence to clinical and infection-control standards while delivering excellent patient care.

Minimum Requirements

Essential:

• Grade 12/ Matric • Certificate or Diploma in Phlebotomy or related health care field • Minimum of 2 - 5 years’ experience in total rewards, experience in a private clinic or primary healthcare setting • Experience with electronic medical records (EMR) systems • Basic life support (BLS) or first aid certification • Proven competency in venipuncture and capillary blood collection • Computer literate – MS Office • Willing and able to work retail hours

Job Description

• Perform venipuncture and capillary blood collection following established protocols. • Label, handle, store, and prepare specimens for laboratory analysis accurately. • Ensure proper documentation and tracking of collected specimens. • Maintain patient comfort and safety during all procedures. • Conduct basic screening procedures such as: o Blood pressure measurement o Blood glucose testing (finger-prick) o Body mass index (BMI) measurement o Total Cholesterol o Lipogram o HB testing (finger-pick) o Urine dipsticks testing o Pregnancy testing o Vital signs as required • Record and report screening results accurately in patient records. • Verify patient identity and explain procedures clearly to ensure informed consent. • Provide reassurance and professional support to patients, including children and anxious individuals. • Address patient questions and concerns in a courteous and confidential manner. • Adhere to infection prevention and control standards at all times. • Use appropriate personal protective equipment (PPE). • Dispose of sharps and biohazard waste according to clinic policy and regulatory requirements. • Maintain a clean, organized, and safe work environment. • Prepare phlebotomy equipment and screening tools before procedures. • Monitor and report stock levels of consumables and supplies. • Ensure proper maintenance and calibration of equipment where applicable. • Accurately document procedures and results in electronic or paper medical records. • Comply with clinic policies, quality standards, and regulatory requirements. • Support clinic workflow and collaborate with healthcare professionals as needed. • Housekeeping must be in accordance to Dis-Chem standards. Make sure that your workstation is always clean and tidy. • Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures. • Adhere to Health and Safety rules and regulations. • Adhere to Dis-Chem Uniform and personal appearance policy

Competencies

Essential:

• Basic health screening procedures. • Understanding of infection control and patient safety principles. • Identify and solve complex problems by developing and evaluating alternative solutions. • communicate complex concepts to both technical and non-technical audiences. • Demonstrates understanding and respect for diverse perspectives within the team environment. • Understanding and respect for diverse perspectives within the team environment. • Ensures operational procedures, records, and reports are accurate. • Ability to work independently and as part of a healthcare team. Ability to maintain confidentiality and ethical standards. • Proficiency in Microsoft Office Suite and general comfort with digital systems.

Special conditions of employment:

• Clinical environment with direct patient interaction • May involve standing for extended periods and handling biological samples • Flexible working hours may be required based on clinic needs • South African citizen • MIE, no criminal record and clear credit rating • Driver’s license and own reliable transport

Remuneration and benefits:

• Market related salary • Medical aid • Provident fund • Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.