Product Specialist – Legal Technology & Contract Lifecycle Management

A South African software development and holding company that creates industry specific software solutions for the legal, medical, automotive and point of sale sectors is looking for a Product Specialist to join their team in Johannesburg, GP.

Job Summary

A lawyer who sits between legal practice and software delivery — owning the legal logic across the whole contracting journey and validating that the product actually reflects it.

This is neither a traditional contract-manager role nor a pure Business Analyst role. It is a hybrid position requiring deep legal contracting expertise combined with hands-on software delivery and validation skills.

Key Responsibilities

The role encompasses 20 detailed responsibility areas, clustered into five core pillars:

Process and Configuration Design:

• Map the end-to-end contract lifecycle (intake → matter → drafting/negotiation → approvals/DoA → e-signature → activation → extraction → obligations → amendments → renewal/termination → reporting)
• Design intake forms and matter initiation processes
• Configure pre-signature workflows and post-signature contract setup
• Define key commercial terms, dates, term, and renewal logic
• Manage amendments and contract linking

Legal Content Work:

• Develop risk playbooks and conduct missing-clause analysis
• Create obligation extraction rules (obligor / action / timing / evidence)
• Draft realistic test agreements across various contract types, including:
• SLAs
• Leases
• Loans
• NDAs
• Supply contracts

AI Validation:

• Test AI outputs for:
• Summarisation
• Clause and field extraction
• FAQs
• Document comparison
• Conversational assistant responses
• Feed legal corrections back into the product as formal requirements

QA & Delivery:

• Perform expert User Acceptance Testing (UAT)
• Conduct regression testing
• Reproduce defects and perform root-cause triage (defect vs. AI vs. configuration vs. data vs. user error)
• Validate releases and upgrades

Client facing and Data Work:

• Deliver product demos and training sessions
• Drive client adoption
• Build and maintain reporting dashboards
• Perform heavy Excel-based data migration, classification, and data-quality work across thousands of records

Requirements

• Education: LL.B or equivalent legal / paralegal qualification
• Experience:
• Substantial commercial contracting experience
• Hands-on legal-tech / CLM / matter-management exposure
• Real UAT and defect work experience
• Technical Skills:
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint

Advantageous:

• Admitted attorney
• AI / NLP and clause-extraction experience
• Enterprise CLM configuration experience
• Agile delivery experience
• Contract migration experience
• FICA / KYC / POPIA compliance exposure

Contact Hire Resolve for your next career-changing move. Our client is offering a highly competitive salary for this role based on experience. Apply for this role today, contact Gaby Turner at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website: hireresolve.us or email us your CV: itcareers@hireresolve.za.com

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.