Tourism Operations Supervisor

Job Summary

Job Title: Tourism Operations Supervisor Location: Kafue National Park Reports To: Tourism Manager Job Type: Full-Time

We are seeking a dynamic and experienced Tourism Operations Supervisor to oversee and coordinate tourism services within Kafue National Park. The successful candidate will ensure high-quality visitor experiences while maintaining strong alignment with conservation objectives and operational standards.

Key Responsibilities

• Oversee daily tourism operations, facilities, and visitor services
• Supervise and support staff, including training and performance management
• Ensure compliance with health, safety, and environmental standards
• Maintain tourism infrastructure and report maintenance needs
• Analyse operational data and prepare reports
• Support marketing, stakeholder engagement, and park promotion
• Assist with budgeting, revenue collection, and financial accountability

Requirements

• Bachelor’s degree in Tourism, Conservation, Business Administration, or a related field
• Minimum of 4 years’ experience in tourism or hospitality (protected area experience is an advantage)
• Proven supervisory and customer service experience
• Valid driver’s licence (no restrictions)
• Strong computer skills (Microsoft Office and social media platforms)
• Excellent communication, leadership, and organisational skills
• Knowledge of sustainable tourism and the Zambian tourism sector

Working Conditions

• Combination of office and field-based work
• Involves travel in remote areas and challenging terrain

How to Apply

Submit your CV, cover letter, and certified copies of qualifications via the official recruitment platform by 30th October 2026.

Only shortlisted candidates will be contacted. African Parks is an equal opportunity employer and complies with Zambian labour laws.