Business Analyst (Operations Delivery)

Purpose Statement

• To optimise business efficiencies made possible by automation, digital, information and communications technologies (not limited to technologies) through systematically analysing and defining business requirements and functional specifications.

• To develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as conduit between stakeholders from the business, Technology and the product team.

Education (Minimum)

• A relevant tertiary qualification in Business Analysis

Education (Ideal or Preferred)

Knowledge and Experience

Minimum:

• 2 - 4 years working experience in various business analysis knowledge areas, working independently on small assignments or on larger assignments under supervision.

• Internal: Completion of BA School of Learning Level 2

• Business and data analysis

• Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.

• Functional and business process design

• Communication and translation of information across business and technical environments (Interface between business and Technology)

• Design of evidence-based best practice solutions

• Stakeholder engagement and collaboration

• Project Management principles and relevant development lifecycle experience

• Agile development lifecycle principles and experience

• Understanding of systems and the Systems Development Life Cycle (SDLC)

Ideal:

• Banking Industry Knowledge

Skills

• Analytical Skills

• Problem solving skills

• Communications Skills

• Facilitation Skills

• Interpersonal & Relationship management Skills

• Negotiation skills

• Planning, organising and coordination skills

Additional Information

• Clear criminal and credit record