Senior Organisational Effectiveness & Design Specialist

Job Summary

Join Shoprite as a Senior Organisational Effectiveness & Design Specialist, based in Cape Town, where you will lead organisation design and capability architecture across a dynamic, large-scale enterprise. This senior role demands expertise in organisation design, job architecture, competency frameworks, and workforce analytics to translate business strategy into practical, sustainable structural solutions. You will develop and maintain enterprise capability and technical competency frameworks, partner with senior stakeholders, and apply advanced role profiling and role-sizing principles to enhance organisational effectiveness and resilience. Strong systems thinking, stakeholder engagement, and data-driven decision-making skills are essential. This position offers the opportunity to influence strategic workforce and capability planning within one of South Africa's most prominent retail groups, combining deep organisational psychology knowledge with commercial acumen in a fast-paced environment committed to innovation and continuous improvement.

Key Responsibilities

• Lead organisation design and restructuring initiatives, translating business requirements into clearly defined structures, roles, and accountabilities to enhance organisational effectiveness.
• Analyse organisational effectiveness by assessing role clarity, spans and layers, reporting relationships, duplication, complexity, and workforce data to identify improvement opportunities.
• Develop and maintain the Enterprise Capability Architecture by linking enterprise capabilities and sub-capabilities to relevant Job Families and Sub-Job Families.
• Oversee the governance and continuous development of the Group Enterprise Technical Competency Framework, ensuring competencies, skills, and proficiency levels remain relevant and aligned with business needs.
• Collaborate closely with business and technical subject-matter experts to keep technical competency frameworks practical and reflective of evolving work and capability requirements.
• Establish and maintain frameworks for identifying and classifying scarce and critical skills, integrating these insights into job architecture and competency frameworks for strategic workforce planning.
• Utilise workforce analytics and organisational insights to highlight risks related to structure, capability, and skills, supporting informed People and workforce decision-making.
• Apply principles of job architecture, role profiling, and role-sizing to support grading governance and the implementation of approved organisation changes.
• Partner with business leaders, People Partners, and specialised People teams to provide expert advice and facilitate discussions on organisation design and capability development.
• Maintain a strong systems-thinking approach to connect strategy, capability, work, jobs, and skills, ensuring practical and commercially viable solutions within a complex enterprise environment.

Requirements

• Bachelor's degree or equivalent qualification in Human Resources, Industrial/Organisational Psychology, Organisational Development, Business, or a related field.
• Minimum of 5 to 8 years relevant experience in Organisational Effectiveness, Organisation Design, Organisational Development, Job Architecture, HR, or a related People discipline.
• Proven practical experience in organisation design, role design, and organisational analysis.
• Demonstrated expertise with Job Families, Job Architecture, role profiling, and job evaluation or role sizing.
• Experience in developing, governing, or maintaining enterprise capability, competency, or skills frameworks and their application.
• Strong stakeholder engagement skills with experience partnering with senior leaders and subject-matter experts to influence organisational effectiveness.
• Proficiency in using workforce analytics and organisational data to identify risks and inform strategic workforce decisions.
• Excellent systems thinking ability to connect strategy, capabilities, work, jobs, and skills into practical organisational solutions.
• Strong analytical skills with the capability to simplify complex issues into clear, actionable plans.
• Postgraduate qualification and/or relevant professional certification in a related discipline is advantageous.

Remuneration & Benefits

Policy

Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.